Privacy and Cookie Policy
JPEX Co., Ltd. limits the information handled through tera.casa to what is necessary and takes reasonable steps to manage it appropriately.
1. Operator and contact
Operator: JPEX Co., Ltd., 1-3-10-705 Minamisenba, Chuo-ku, Osaka 542-0081, Japan. Privacy enquiries: tera@tera.casa.
2. Information we handle
When you contact us by email, we handle sender details, message content, and attachment information.
We may also handle pages viewed, device and browser information, access time, approximate location and similar usage information processed by Google Analytics, together with records of cookie consent, refusal, and later preference changes.
3. Purposes
We use information to respond to enquiries, maintain necessary records, understand and improve site quality, investigate technical issues, prevent misuse, and meet legal obligations.
4. Cookies and analytics
We use cookies necessary to remember consent choices and Google Analytics. Analytics is managed so that it is enabled only after on-page consent, and you may change your choice at any time.
Necessary cookies may include Complianz cookies beginning with cmplz_ that remember your consent status. Google Analytics cookies beginning with _ga or _ga_ are used only after consent. We currently do not use advertising, marketing, or social-media-embed cookies. Cookie names and retention periods may change when services are updated.
5. External services and sharing
We do not sell collected information or disclose it unnecessarily, except where required by law. Google may process usage information in locations outside Japan when Analytics is used. We do not intentionally send names or email addresses to Google Analytics.
6. Retention and security
Information is retained only for as long as needed for the stated purposes and legal requirements, then deleted or anonymized using reasonable methods. We use access controls, updates, backups, and other reasonable safeguards.
7. Your requests
To request access, correction, suspension of use, or deletion, contact us with only the information needed to verify your identity. We will respond under applicable law.
8. Changes
We may update this policy when our services, external providers, or applicable requirements change. Material changes will be posted on this page.